/* InteliaFlow Admin - panel del equipo interno.
   Estetica enterprise de la landing (DM Sans / DM Mono, navy, azul #1c7bef).
   Botones con la receta highlight; estados con punto de color (sin franjas laterales). */

:root {
    color-scheme: dark;
    --sa-bg: #050e1a;
    --sa-bg-2: #08192c;
    --sa-panel: #0b1d33;
    --sa-ink: #eef4fb;
    --sa-ink-2: rgba(238, 244, 251, .82);
    --sa-ink-soft: rgba(238, 244, 251, .62);
    --sa-ink-faint: rgba(238, 244, 251, .42);
    --sa-blue: #1c7bef;
    --sa-sky: #4cc3ff;
    --sa-ok: #3ddc97;
    --sa-warn: #ffb547;
    --sa-bad: #ff5c7a;
    --sa-violet: #a78bfa;
    --sa-glass: rgba(255, 255, 255, .035);
    --sa-glass-2: rgba(255, 255, 255, .06);
    --sa-line: rgba(255, 255, 255, .12);
    --sa-line-soft: rgba(255, 255, 255, .07);
    --sa-grad: linear-gradient(92deg, #1c7bef 0%, #3d9cf7 50%, #7fd4ff 100%);
    --sa-sans: "DM Sans", system-ui, -apple-system, "Segoe UI", sans-serif;
    --sa-mono: "DM Mono", ui-monospace, "SF Mono", Menlo, monospace;
    --sa-radius: 10px;
    --sa-radius-lg: 14px;
}

* { box-sizing: border-box; }
html, body { margin: 0; height: 100%; }
body {
    background: radial-gradient(circle at 12% -10%, rgba(28, 123, 239, .16), transparent 40%), var(--sa-bg);
    color: var(--sa-ink-2);
    font-family: var(--sa-sans);
    font-size: 14px;
    -webkit-font-smoothing: antialiased;
}
a { color: var(--sa-sky); text-decoration: none; }
.mono { font-family: var(--sa-mono); }
.muted { color: var(--sa-ink-soft); }
.faint { color: var(--sa-ink-faint); }
.hidden { display: none !important; }

/* ---------- Layout ---------- */
.sa-shell { display: grid; grid-template-columns: 240px 1fr; height: 100vh; }
.sa-nav {
    background: var(--sa-bg-2);
    border-right: 1px solid var(--sa-line-soft);
    display: flex; flex-direction: column;
    padding: 18px 12px;
    overflow-y: auto;
}
.sa-brand { display: flex; align-items: center; gap: 10px; padding: 4px 10px 18px; }
.sa-brand img { height: 26px; }
.sa-brand-tag {
    font-family: var(--sa-mono); font-size: 11px; letter-spacing: .08em; text-transform: uppercase;
    color: var(--sa-sky); border: 1px solid color-mix(in srgb, var(--sa-sky) 35%, transparent);
    background: color-mix(in srgb, var(--sa-sky) 10%, transparent); border-radius: 6px; padding: 2px 6px;
}
.sa-nav-group { font-size: 11px; letter-spacing: .08em; text-transform: uppercase; color: var(--sa-ink-faint); padding: 14px 10px 6px; }
.sa-nav a {
    display: flex; align-items: center; gap: 10px;
    color: var(--sa-ink-soft); padding: 9px 10px; border-radius: 9px; border: 1px solid transparent;
    font-weight: 500;
}
.sa-nav a i { font-size: 16px; width: 18px; text-align: center; }
.sa-nav a:hover { background: var(--sa-glass-2); color: var(--sa-ink); }
.sa-nav a.active {
    color: var(--sa-ink);
    background: color-mix(in srgb, var(--sa-blue) 14%, transparent);
    border-color: color-mix(in srgb, var(--sa-blue) 45%, transparent);
}
.sa-nav a .sa-count {
    margin-left: auto; font-family: var(--sa-mono); font-size: 11px; padding: 1px 7px; border-radius: 999px;
    color: var(--sa-ink); background: color-mix(in srgb, var(--sa-bad) 22%, transparent);
    border: 1px solid color-mix(in srgb, var(--sa-bad) 40%, transparent);
}
.sa-nav-foot { margin-top: auto; padding: 14px 10px 0; border-top: 1px solid var(--sa-line-soft); }
.sa-me-name { color: var(--sa-ink); font-weight: 600; }
.sa-me-role { font-size: 12px; color: var(--sa-ink-faint); margin-bottom: 10px; }

.sa-main { overflow-y: auto; }
.sa-header {
    display: flex; align-items: center; gap: 12px; justify-content: space-between;
    padding: 22px 28px 0;
}
.sa-header h1 { margin: 0; font-size: 22px; font-weight: 600; color: var(--sa-ink); letter-spacing: -.01em; }
.sa-header .sa-sub { color: var(--sa-ink-faint); font-size: 13px; margin-top: 4px; }
.sa-actions { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.sa-content { padding: 20px 28px 40px; }

/* ---------- Superficies ---------- */
.sa-card {
    background: var(--sa-glass); border: 1px solid var(--sa-line-soft); border-radius: var(--sa-radius-lg);
    padding: 18px;
}
.sa-card + .sa-card { margin-top: 16px; }
.sa-grid > .sa-card + .sa-card { margin-top: 0; }
button.sa-card { font: inherit; color: inherit; text-align: left; }
.sa-card h3 { margin: 0 0 12px; font-size: 15px; color: var(--sa-ink); font-weight: 600; }
.sa-grid { display: grid; gap: 16px; }
.sa-grid.cols-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.sa-grid.cols-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.sa-grid.cols-4 { grid-template-columns: repeat(4, minmax(0, 1fr)); }
@media (max-width: 1100px) { .sa-grid.cols-4, .sa-grid.cols-3 { grid-template-columns: repeat(2, minmax(0, 1fr)); } }

.sa-kpi { padding: 16px 18px; }
.sa-kpi-label { font-size: 12px; color: var(--sa-ink-soft); display: flex; align-items: center; gap: 8px; }
.sa-kpi-value { font-size: 26px; font-weight: 600; color: var(--sa-ink); margin-top: 6px; font-variant-numeric: tabular-nums; letter-spacing: -.01em; }
.sa-kpi-foot { font-size: 12px; color: var(--sa-ink-faint); margin-top: 4px; }
.sa-delta-up { color: var(--sa-ok); }
.sa-delta-down { color: var(--sa-bad); }

/* ---------- Tablas ---------- */
.sa-table-wrap { overflow-x: auto; border: 1px solid var(--sa-line-soft); border-radius: var(--sa-radius-lg); }
table.sa-table { width: 100%; border-collapse: collapse; font-size: 13.5px; }
.sa-table th {
    text-align: left; font-weight: 500; font-size: 12px; color: var(--sa-ink-faint);
    padding: 11px 14px; border-bottom: 1px solid var(--sa-line-soft); background: var(--sa-bg-2);
    position: sticky; top: 0; white-space: nowrap;
}
.sa-table td { padding: 11px 14px; border-bottom: 1px solid var(--sa-line-soft); vertical-align: middle; }
.sa-table tr:last-child td { border-bottom: 0; }
.sa-table tbody tr:hover { background: var(--sa-glass); }
.sa-table tbody tr.clickable { cursor: pointer; }
.sa-table td.num, .sa-table th.num { text-align: right; font-variant-numeric: tabular-nums; }
.sa-empty { padding: 34px; text-align: center; color: var(--sa-ink-faint); }

/* ---------- Estado: punto con anillo ---------- */
.sa-dot {
    display: inline-block; width: 8px; height: 8px; border-radius: 50%; flex: none;
    background: var(--dot, var(--sa-ink-faint));
    box-shadow: 0 0 0 3px color-mix(in srgb, var(--dot, var(--sa-ink-faint)) 18%, transparent);
}
.sa-status { display: inline-flex; align-items: center; gap: 8px; white-space: nowrap; }
.dot-ok { --dot: var(--sa-ok); }
.dot-warn { --dot: var(--sa-warn); }
.dot-bad { --dot: var(--sa-bad); }
.dot-info { --dot: var(--sa-sky); }
.dot-muted { --dot: var(--sa-ink-faint); }

/* ---------- Chips ---------- */
.sa-chip {
    display: inline-flex; align-items: center; gap: 6px; font-size: 12px; font-weight: 500;
    padding: 3px 9px; border-radius: 999px; white-space: nowrap;
    --c: var(--sa-ink-soft);
    color: var(--sa-ink);
    border: 1px solid color-mix(in srgb, var(--c) 35%, transparent);
    background: color-mix(in srgb, var(--c) 12%, transparent);
}
.sa-chip.ok { --c: var(--sa-ok); }
.sa-chip.warn { --c: var(--sa-warn); }
.sa-chip.bad { --c: var(--sa-bad); }
.sa-chip.info { --c: var(--sa-sky); }
.sa-chip.violet { --c: var(--sa-violet); }

/* ---------- Botones (receta highlight) ---------- */
.sa-btn {
    --acc: var(--sa-blue);
    display: inline-flex; align-items: center; justify-content: center; gap: 8px;
    height: 38px; padding: 0 14px; border-radius: var(--sa-radius);
    font: 600 13.5px var(--sa-sans); color: var(--sa-ink); cursor: pointer;
    border: 1px solid color-mix(in srgb, var(--acc) 45%, transparent);
    background: color-mix(in srgb, var(--acc) 10%, transparent);
    transition: border-color .15s, background .15s, box-shadow .15s;
}
.sa-btn i { color: var(--acc); font-size: 15px; }
.sa-btn:hover {
    border-color: var(--acc);
    background: color-mix(in srgb, var(--acc) 18%, transparent);
    box-shadow: 0 0 0 1px color-mix(in srgb, var(--acc) 25%, transparent);
}
.sa-btn:disabled { opacity: .5; cursor: not-allowed; }
.sa-btn.primary {
    border: 1px solid transparent;
    background: linear-gradient(color-mix(in srgb, #0b2a4a 88%, var(--sa-sky)), color-mix(in srgb, #0b2a4a 88%, var(--sa-sky))) padding-box, var(--sa-grad) border-box;
}
.sa-btn.primary i { color: var(--sa-sky); }
.sa-btn.secondary { --acc: var(--sa-violet); border-color: var(--sa-line); background: transparent; }
.sa-btn.secondary i { color: var(--sa-ink-soft); }
.sa-btn.secondary:hover { border-color: var(--sa-violet); }
.sa-btn.danger { --acc: var(--sa-bad); color: color-mix(in srgb, var(--sa-bad) 70%, var(--sa-ink)); }
.sa-btn.sm { height: 32px; padding: 0 10px; font-size: 12.5px; }
.sa-btn.icon { width: 34px; padding: 0; }

/* ---------- Formularios ---------- */
.sa-field { display: flex; flex-direction: column; gap: 6px; margin-bottom: 14px; }
.sa-field label { font-size: 12.5px; color: var(--sa-ink-soft); font-weight: 500; }
.sa-input, .sa-select, .sa-textarea {
    width: 100%; height: 40px; padding: 0 12px; border-radius: var(--sa-radius);
    background: rgba(255, 255, 255, .03); border: 1px solid var(--sa-line); color: var(--sa-ink);
    font: 400 14px var(--sa-sans); outline: none;
}
.sa-textarea { height: auto; min-height: 90px; padding: 10px 12px; resize: vertical; }
.sa-select option { background: var(--sa-panel); }
.sa-input:focus, .sa-select:focus, .sa-textarea:focus { border-color: var(--sa-blue); box-shadow: 0 0 0 3px rgba(28, 123, 239, .22); }
.sa-row { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.sa-row > .sa-field { flex: 1; min-width: 160px; }
.sa-toolbar { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; margin-bottom: 14px; }
.sa-toolbar .sa-input, .sa-toolbar .sa-select { width: auto; min-width: 180px; height: 36px; }

/* Segmented */
.sa-seg { display: inline-flex; border: 1px solid var(--sa-line); border-radius: 9px; overflow: hidden; }
.sa-seg button {
    background: transparent; border: 0; color: var(--sa-ink-soft); font: 500 12.5px var(--sa-sans);
    padding: 7px 12px; cursor: pointer;
}
.sa-seg button + button { border-left: 1px solid var(--sa-line); }
.sa-seg button.on { background: color-mix(in srgb, var(--sa-blue) 18%, transparent); color: var(--sa-ink); }

/* ---------- Modal / drawer ---------- */
.sa-overlay {
    position: fixed; inset: 0; background: rgba(2, 8, 16, .66); display: flex; align-items: center; justify-content: center;
    z-index: 50; padding: 20px;
}
.sa-modal {
    width: min(560px, 100%); max-height: 90vh; overflow-y: auto;
    background: var(--sa-panel); border: 1px solid var(--sa-line); border-radius: 16px; padding: 22px;
    box-shadow: 0 30px 80px rgba(0, 0, 0, .55);
}
.sa-modal.wide { width: min(820px, 100%); }
.sa-modal h2 { margin: 0 0 4px; font-size: 18px; color: var(--sa-ink); }
.sa-modal .sa-modal-sub { color: var(--sa-ink-faint); font-size: 13px; margin-bottom: 18px; }
.sa-modal-foot { display: flex; justify-content: flex-end; gap: 8px; margin-top: 18px; }

/* Matriz de permisos */
.sa-perm-row { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 9px 0; border-bottom: 1px solid var(--sa-line-soft); }
.sa-perm-row:last-child { border-bottom: 0; }

/* ---------- Toasts ---------- */
.sa-toasts { position: fixed; right: 20px; bottom: 20px; display: flex; flex-direction: column; gap: 8px; z-index: 80; }
.sa-toast {
    display: flex; align-items: center; gap: 10px; min-width: 260px; max-width: 420px;
    background: var(--sa-panel); color: var(--sa-ink); border-radius: 11px; padding: 11px 14px;
    border: 1px solid color-mix(in srgb, var(--t, var(--sa-blue)) 40%, transparent);
    box-shadow: 0 14px 40px rgba(0, 0, 0, .45);
}
.sa-toast i { color: var(--t, var(--sa-blue)); font-size: 16px; }
.sa-toast.ok { --t: var(--sa-ok); }
.sa-toast.error { --t: var(--sa-bad); }

/* ---------- Tabs ---------- */
.sa-tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--sa-line-soft); margin-bottom: 18px; }
.sa-tabs button {
    background: transparent; border: 0; border-bottom: 1px solid transparent; color: var(--sa-ink-soft);
    font: 500 13.5px var(--sa-sans); padding: 10px 12px; cursor: pointer; margin-bottom: -1px;
}
.sa-tabs button.on { color: var(--sa-ink); border-bottom-color: var(--sa-blue); }

/* ---------- Login ---------- */
.sa-login { min-height: 100vh; display: flex; align-items: center; justify-content: center; padding: 24px; }
.sa-login-card { width: min(400px, 100%); background: var(--sa-panel); border: 1px solid var(--sa-line); border-radius: 18px; padding: 30px; }
.sa-login-card h1 { font-size: 20px; color: var(--sa-ink); margin: 18px 0 4px; }
.sa-login-card p { margin: 0 0 22px; color: var(--sa-ink-faint); font-size: 13.5px; }
.sa-login-error {
    display: flex; gap: 8px; align-items: center; font-size: 13px; color: var(--sa-ink);
    border: 1px solid color-mix(in srgb, var(--sa-bad) 40%, transparent);
    background: color-mix(in srgb, var(--sa-bad) 6%, transparent);
    border-radius: 9px; padding: 9px 12px; margin-bottom: 14px;
}
.sa-login-error i { color: var(--sa-bad); }

/* Barras de una serie: extremos redondeados 4px, separacion 2px, zona de hover mas grande que la barra */
.sa-bars { display: flex; align-items: flex-end; gap: 2px; }
.sa-bars .hit { flex: 1; height: 100%; display: flex; align-items: flex-end; cursor: default; }
.sa-bars .bar { width: 100%; background: var(--sa-blue); border-radius: 4px 4px 0 0; }
.sa-bars .hit:hover .bar { background: var(--sa-sky); }
.sa-bars-axis { display: flex; justify-content: space-between; font-size: 11px; color: var(--sa-ink-faint); margin-top: 6px; font-family: var(--sa-mono); border-top: 1px solid var(--sa-line-soft); padding-top: 6px; }
.sa-tip {
    position: fixed; z-index: 90; pointer-events: none; display: none;
    background: var(--sa-panel); border: 1px solid var(--sa-line); border-radius: 8px; padding: 7px 10px;
    font-size: 12.5px; color: var(--sa-ink); box-shadow: 0 10px 30px rgba(0, 0, 0, .45);
}
.sa-tip b { font-variant-numeric: tabular-nums; }

.sa-kv { display: grid; grid-template-columns: 160px 1fr; gap: 8px 14px; font-size: 13.5px; }
.sa-kv dt { color: var(--sa-ink-faint); }
.sa-kv dd { margin: 0; color: var(--sa-ink); }

.sa-loading { padding: 40px; text-align: center; color: var(--sa-ink-faint); }

/* ---------- Bandeja de dos paneles (tickets, chat) ---------- */
.sa-inbox { display: grid; grid-template-columns: 380px 1fr; gap: 16px; height: calc(100vh - 150px); min-height: 480px; }
.sa-inbox-list { overflow-y: auto; border: 1px solid var(--sa-line-soft); border-radius: var(--sa-radius-lg); background: var(--sa-glass); }
.sa-inbox-item { padding: 12px 14px; border-bottom: 1px solid var(--sa-line-soft); cursor: pointer; border-top: 1px solid transparent; }
.sa-inbox-item:hover { background: var(--sa-glass-2); }
.sa-inbox-item.on { background: color-mix(in srgb, var(--sa-blue) 12%, transparent); box-shadow: 0 0 0 1px color-mix(in srgb, var(--sa-blue) 45%, transparent) inset; }
.sa-inbox-item .t1 { display: flex; justify-content: space-between; gap: 8px; color: var(--sa-ink); font-weight: 500; }
.sa-inbox-item .t2 { color: var(--sa-ink-soft); font-size: 13px; margin-top: 3px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sa-inbox-item .t3 { display: flex; gap: 6px; align-items: center; margin-top: 7px; flex-wrap: wrap; font-size: 12px; color: var(--sa-ink-faint); }
.sa-inbox-pane { display: flex; flex-direction: column; border: 1px solid var(--sa-line-soft); border-radius: var(--sa-radius-lg); background: var(--sa-glass); min-height: 0; }
.sa-pane-head { padding: 14px 18px; border-bottom: 1px solid var(--sa-line-soft); display: flex; justify-content: space-between; gap: 12px; align-items: flex-start; }
.sa-pane-head h2 { margin: 0; font-size: 16px; color: var(--sa-ink); }
.sa-thread { flex: 1; overflow-y: auto; padding: 16px 18px; display: flex; flex-direction: column; gap: 12px; }
.sa-msg { max-width: 78%; padding: 10px 13px; border-radius: 12px; border: 1px solid var(--sa-line-soft); background: var(--sa-glass-2); color: var(--sa-ink); word-wrap: break-word; }
.sa-msg-body { white-space: pre-wrap; }
.sa-msg.staff { align-self: flex-end; background: color-mix(in srgb, var(--sa-blue) 16%, transparent); border-color: color-mix(in srgb, var(--sa-blue) 35%, transparent); }
.sa-msg.note { align-self: flex-end; background: color-mix(in srgb, var(--sa-warn) 8%, transparent); border: 1px dashed color-mix(in srgb, var(--sa-warn) 45%, transparent); }
.sa-msg.system { align-self: center; background: transparent; border: 0; color: var(--sa-ink-faint); font-size: 12.5px; }
.sa-msg-meta { font-size: 11.5px; color: var(--sa-ink-faint); margin-top: 5px; white-space: normal; }
.sa-composer { border-top: 1px solid var(--sa-line-soft); padding: 12px 14px; }
.sa-composer textarea { min-height: 70px; }
.sa-unread { display: inline-block; min-width: 18px; height: 18px; padding: 0 5px; border-radius: 9px; font: 600 11px/18px var(--sa-mono); text-align: center; color: var(--sa-ink); background: color-mix(in srgb, var(--sa-blue) 45%, transparent); }